FAQ

FAQ

FAQ

 

How to Register ?

                    Initially, go to menu "Register" and fill out the application or via Facebook and Google+, you can find additional information on ....

http://aplayshopping.com/support/How-to-Register

What should I do when I forget my password ?

                If you forget your password, you can request a new password from team A Play Shopping by pressing the menu that you forget the password, enter your Email your new password will be sent to you via Email.

 

If I have any troubles about order products what should I to do

          If you are having trouble ordering. You can contact the Call Center to ask via Live Chat on the Web, Call Center: 02-080-6363 for inquiries or Email: aplayshopping@aplaymusic.com

 

Why not change the status of the payment paid ?

After the customer has to pay via various channels of A Play Shopping and require monitoring by the authorities to verify the authenticity of the order, which is a lot. May result in a notification to the client a little slower than usual. Normally, the status will change no more than 24 hour working days after receiving the notice of payment.

 

The product is not delivery in time ?

A Play Shopping for a period of delivery is as follows.

Bangkok 1-2 days

Country Day 3-5

Remote areas 3-5 days

If customers do not receive the goods, according to the time of delivery. To contact the Call Center: 02-080-6363 A Play Shopping for the team will continue to monitor and expedite delivery.


Period of  Refunds Cases

After A Play Shopping receiving a refund and check the product. completed Then we will make a refund to the customer, which usually takes about 5-15 days, you can see the returns the links below 

http://aplayshopping.com/article_detail/ฉันจะตรวจสอบการรับประกันสินค้าได้อย่างไร.html?article_back

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